TechCare

Telehealth & Scheduling System

Platforms

Web Portal  |  Mobile application

Deliverables

UI/UX Design  |  Development  |  Maintenance

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What is TechCare Telehealth & Scheduling System?

Introduction

Ever wished you could effortlessly schedule appointments, consult with medical professionals, and obtain first-rate treatment without leaving your house? Then get ready to be astounded as we reveal the secrets of Telehealth & Scheduling, a revolutionary invention transforming the face of healthcare.
This compelling case study explores the remarkable application of this game-changing technology for RCO, a leading healthcare institution.
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ProjectOverview

Overview

RCO is a preeminent healthcare company offering its patients comprehensive and easily accessible healthcare services. With an adequate patient population, RCO had to deal with issues like appointment scheduling, patient wait times, and the requirement to improve access to medical care.
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Problem Statement

The

Problem

RCO encountered a number of issues with the current healthcare system, such as:
Long wait periods: Patients frequently had to put up with lengthy wait times, which caused annoyance and irritation.
Restricted availability of healthcare services: People who lived in isolated or underdeveloped areas had trouble getting timely medical consultations.
Ineffective appointment scheduling: Making appointments by hand led to mistakes, duplicate reservations, and administrative costs.
Demand for remote consultations has increased as a result of the COVID-19 epidemic, which has highlighted the need for effective and safe remote healthcare solutions.
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Project Insights

The following frameworks and technologies were employed by the TechCare app:
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Our Approach

Embracing the Needs

After carefully determining the specific requirements and objectives of the telehealth service, we developed a number of important features, including online appointment scheduling, encrypted chat, and video consultations.

Fostering Innovation

Our development team included features including chat capabilities, real-time video consultations, and seamless integration with electronic medical record (EMR) systems using cutting-edge technology.

Integration and Testing

By connecting the app with the business’s existing EMR and appointment scheduling software and evaluating data security measures that ensured system stability, a unified and efficient healthcare environment was produced.

Enhancing the Collective

We conducted in-depth training sessions for employees and medical professionals to maximize the benefits of the telehealth solution now that the software was up and running.
By putting the power of scheduling and telemedicine firmly in the hands of patients and clinicians, RCO was able to smoothly move into a new era of healthcare delivery.
Through the implementation of the telehealth and scheduling app, MetaSchematic, in collaboration with RCO Healthcare Organization, realized the objective of seamless and accessible healthcare. Let us examine the essential actions that were taken to make this vision a reality.
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Our Solution

RCO saw the potential of telehealth technologies to revolutionize its healthcare delivery approach in order to address these issues. To enhance patient access, cut down on wait times, expedite administrative duties, and offer a flawless virtual care experience, the business looked for a comprehensive telehealth and scheduling solution.

RCO and MetaSchematic collaborated to create a unique scheduling and healthcare application. The application sought to improve the general patient experience, streamline appointment scheduling, and enable virtual consultations.

Our Results

Prime Deliverables

Several important observations and results were obtained from the use of the scheduling and telehealth app:  
  • Better Patient Access: Virtual consultations provided patients with easy access to medical services while cutting travel time and costs, especially for those living in rural or underdeveloped areas.
  • Decreased Wait Times: The app decreased patient wait times and raised satisfaction levels by streamlining appointment scheduling and facilitating more effective use of healthcare resources.
  • Increased Productivity: By automating administrative and appointment scheduling duties, healthcare personnel could concentrate more on patient care.
  • Improved Patient Engagement: Better patient-provider communication and engagement were made possible by the app’s secure messaging features and user-friendly UI.

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